Source: Featured Blogs – Forrester
Forrester’s updated CDP landscape shows vendors splitting into tiers based on their ability to combine first-party data infrastructure with functional AI—and the gap is widening fast. AI is no longer a differentiator; it’s table stakes. Companies still operating legacy segmentation tools face real competitive pressure to either modernize or get acquired. The investment priority shift matters because it forces CDPs to solve data governance and activation speed simultaneously, not sequentially, changing how platforms are architected and sold.